How long does the delivery take?

Die Bestellungen werden an einem normalen Arbeitstag bearbeitet und versandt, in der Regel gegen 11.00 Uhr über DHL, wobei bezahlte Bestellungen früher versandt werden.

Wenn eine Bestellung bestätigt, aber noch nicht bezahlt wurde, wird die Bestellung erst versandt, wenn die Zahlung des Kunden eingegangen ist.

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FAQs From Same Category

Is there a minimum order value?

No, you do not need a minimum order value to place an order. However, please note that shipping is free for orders over €80 (incl. VAT). 

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How I can cancel my order?

You can cancel your order within 30 days and return the goods you do not want.

Please also download this PDF return form and write down your order information and then place it in the return package. This is very helpful for quick processing.

https://www.barite.de/media/pdf/45/b5/e2/Rueckgabeformular.pdf

Please enclose a copy of the invoice or return form and a description of the canceled order.

If no copy of the invoice or return form is enclosed, we may not be able to process your return!

After receiving your return, we will immediately carry out a warranty check.

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Can I get a free return shipping label?

If you receive the order and you don't want the product,  then you have to pay the return cost.

If the products have quality problem or you receive the wrong products, then please contact with our customer service team, and we can offer free return shipping label.

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Can my order be shipped directly to Switzerland?

Unfortunately, we are currently unable to ship orders directly to Switzerland. However, we recommend our Swiss customers use the service provided by MeinEinkauf.ch, which offers an easy and cost-effective way to ship orders from Germany to Switzerland.

Here’s how it works:

  1. Visit MeinEinkauf.ch and sign up for free.
  2. After registration, you will receive a personal "MeinEinkauf.ch" email address.
  3. Place your order as usual in our online store, and use the MeinEinkauf.ch address in Germany as well as your personal MeinEinkauf.ch email address for the shipping details.
  4. MeinEinkauf.ch will handle the shipping and customs clearance for you, and deliver the package directly to your home in Switzerland.

Benefits:

  • Affordable shipping to Switzerland.
  • Customs clearance service included.
  • No additional customs fees or taxes upon delivery.

For more information, please visit: https://meineinkauf.ch/

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