We will generate an electronic invoice and send it to the customer via their email only after the order has been shipped, if you do not receive a PDF invoice, please contact our customer service.

You can cancel your order within 30 days and return the goods you do not want.

Please also download this PDF return form and write down your order information and then place it in the return package. This is very helpful for quick processing.

https://www.barite.de/media/pdf/45/b5/e2/Rueckgabeformular.pdf

Please include a copy of the invoice or return form and a description of the canceled order.

If no copy of the invoice or return form is enclosed, we may not be able to process your return!

Upon receipt of your return, we will immediately carry out a warranty check.